Jack Siney built FrontRace out of a real operational crisis: when COVID sent his sales team home, all the organic knowledge transfer that happened in an office disappeared overnight. The internal tool he built to fix that problem became a nine-figure exit. In Episode 157, he explains why your sales process probably has twice as many steps as you think, why AI on the business side is not ready yet, and what insurance agencies should be doing right now to prepare for the tools that will actually matter in 2027.
Gary Eastman, founder of SwiftBonds
Most insurance professionals have heard of surety bonds. Almost none of them can explain what one actually is. In Episode 156, SwiftBonds founder Gary Eastman — attorney, 18-year surety specialist, and self-described young person by industry standards — breaks down how surety works, why it underpins trillions of dollars of economic activity that barely anyone in InsurTech is paying attention to, and why a niche still running on 1980s underwriting models is finally ready for a technology moment.
Luis Pino, CEO Agentero
Luis Pino built ProducerFlow by accident — it started as an internal compliance tool for Agentero, the carrier-agency network he founded after leaving CoverWallet, and became a standalone product when carrier partners kept asking if they could buy it. In Episode 154, Luis explains what producer compliance actually involves, why carriers approach AI with a fundamentally different risk appetite than agencies, and why the question of the insurance agent's survival in an AI-native world is one of the most genuinely open questions in distribution right now.
Will Johnson, CEO and Co-Founder of Gyde
Will Johnson spent a decade at Oscar Health watching brokers — the most important node in health insurance distribution — get chronically underinvested in technology. In Episode 153, he explains how Gyde is fixing that: an AI-powered operating system combined with an acquisition-based partnership model that aligns incentives completely and brings a dedicated team into agencies post-acquisition to actually build the growth infrastructure together. The insight at the core of it is simple: most brokers are spending less than half their time on new business. Gyde exists to change that ratio.
Anupam Gupta, CPO at Applied Systems
AI won’t replace insurance brokers.
But it will change how their work gets done.
In Episode 148, I spoke with Anupam Gupta, Chief Product Officer at Applied Systems, about how AI is transforming the brokerage tech stack.
One idea stood out:
Instead of replacing humans, AI will become digital teammates working behind the scenes.
For example:
• AI agents preparing renewal packets
• Extracting data from submissions and emails
• Comparing carrier responses
• Surfacing missing coverages
The result?
Less administrative work.
More time for brokers to do what actually matters: advise clients.
One of my favorite lines from the episode:
“Imagine every employee showing up like your top 10%.”
That’s the real promise of AI in insurance.




