🎙️ On #InsurTechTalk Episode 141, Stephanie Mier, Chief Insurance Officer for ServiceUp, talks about modernizing Direct Repair Programs (DRP) and in the insurance and auto repair industry and ServiceUP.

Discover how ServiceUp is leveraging technology, AI, and strong partnerships to streamline claims, reduce repair times, and create better outcomes for carriers, fleets, repair shops, and consumers. If you want to understand how digital innovation is reshaping insurance and auto repair, this episode is a must-watch!

00:00 - Introduction & Welcome

02:05 - Stephanie’s background in insurance and insurtech

07:40 - What are Direct Repair Programs (DRPs)?

12:20 - The legacy challenges in claims and repair networks

17:30 - ServiceUp’s mission and value proposition

23:10 - Role of automation and digital claims in modern insurance

28:25 - Improving repair cycle times and efficiency

34:55 - Collaboration with insurers, fleets & repair shops

39:10 - Using AI for better claims experiences

43:00 - The future of claims management & insurance technology

46:00 - Final thoughts & recommendations

47:30 - Closing remarks

#InsurTechTalk #ServiceUp #DRPNetworks #DigitalClaims #InsuranceInnovation #ClaimsManagement #InsuranceTech